Privacy Policy
Last updated: 2026-08-06
1. Information we collect
Account identifiers (email, phone, WeChat OpenID), memorial content you create (names, dates, epitaphs, biographies, photos and videos), operational logs required for login and payment, and anonymous usage statistics (login channels, feature success rates — never the content itself).
2. Data of the deceased
Memorials involve the likeness, biography and media of deceased persons. Creators declare they are close relatives or hold legal authorization, which forms the basis of our processing. Relatives may contact us to correct, restrict or remove content after verification.
3. AI-generated content
We offer AI offering-image generation and digital human generation. Uploaded likeness and voice samples are used solely to fulfill the requested task and are deleted by the vendor after the agreed retention window. Per China's Deep Synthesis Regulation, all AI-generated content is prominently labeled (watermark or an AI badge) and must not be used to impersonate or mislead.
4. Voice cloning and digital humans
Voice cloning happens only after you accept the likeness-and-voice consent statement. Cloned voices are used exclusively within your memorial's digital human video — never for other purposes, never sold. Digital human output is reviewed by a human before publication. Generating celebrities or unauthorized persons is prohibited.
5. Sharing
We do not sell personal information. We share only with: domestic vendors required to fulfill generation tasks (under confidentiality and deletion agreements), payment processors (Stripe), and where required by law.
6. Storage and deletion
Data is stored on servers in mainland China. You may delete memorials, media and custom offerings at any time. When an account is deleted, its private memorials are removed; public memorials are anonymized or removed on request.
7. Your rights
You may access, correct, export and delete your personal information, and withdraw consent (without affecting processing already completed). Manage your account via code-based sign-in.
8. Contact
Questions about this policy or deceased-person data handling: reach us through the in-product feedback channel. We respond within 15 business days.